New U LifeField Support Services
Save time on the phone by checking these common questions about our products
Customer & Distributor Support
Phone Support
Toll Free +1 (844)-510-6398
925.274.5000
Our phone lines are open:
Monday - Friday: 6 am - 6 pm PST
Languages available in the US call center: English, Spanish, Mandarin, and Cantonese.
Email Support
support@newulife.comHong Kong
+852 36150354(Toll Free)
greaterchina@newulife.comHours:
Monday-Friday 9:00am-6:00pm (GMT+8)
Counter and Will Call service:
Hours:
Monday-Friday 9:00am-6:00pm (GMT+8)
Saturday 1:00pm-5:00pm (GMT+8)
Languages Available:
Mandarin, Cantonese
Taiwan
+886 2 77036524(Toll Free)
greaterchina@newulife.comHours:
Monday-Friday 9:30am-6:00pm (GMT+8 Time zone)
Will Call service:
Hours:
Monday-Friday 9:30am-5:00pm (GMT+8 Time zone)
Languages Available:
Mandarin
Malaysia
+1 (800) 813-460(Toll Free)
malaysia@newulife.comHours:
Monday - Friday 9:00am to 6:00pm (GMT+8)
Languages Available:
Mandarin
Korea
+82 80 644 0880(Toll Free)
korea@newulife.comHours:
Monday - Friday 9:00am to 6:00pm (GMT+8)
Languages Available:
Korean
Singapore
+1 (800) 492-2543(Toll Free)
singapore@newulife.comHours:
Monday - Friday 9:00am to 6:00pm (GMT+8)
Languages Available:
Mandarin
Japan
+81 120981965(Toll Free)
Japan@newulife.comHours:
Monday - Friday 10:00am to 5:00pm (GMT+9)
Belgium
+32 800 13 219(Toll Free)
europe@newulife.comMobile Enabled
Hours:
Monday - Friday: 3 pm - 10 pm (GMT +2)
Germany
+49 800 1800785(Toll Free)
europe@newulife.comMobile Enabled
Hours:
Monday - Friday: 3 pm - 10 pm (GMT +2)
Netherlands
+31 800 0229265(Toll Free)
europe@newulife.comMobile Enabled
Hours:
Monday - Friday: 3 pm - 10 pm (GMT +2)
United Kingdom
+44 73 6027 5074(Toll Free)
europe@newulife.comHours:
Monday - Friday: 2 pm - 9 pm BST (GMT +1)