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New U Life Corporation
2623 Pleasant Hill Rd, Pleasant Hill, CA 94523

New U Life stands by it’s products 100%

If you are not satisfied with your product you may return it by contacting us at [email protected] or calling (844)510.6398

Requests for return/refund must be made within and no later than 30 calendar days from the date of receiving the product according to the USPS or UPS Tracking Page.
Shipping costs are non-refundable.

If your Somaderm Bottle has been open or the plastic wrap has been broken, you must Contact Us before returning the product.

If your your Somaderm Bottle has open or the plastic wrap has NOT been opened, you can simply mail it back to us with your packing slip or a note containing your order number.

Packages returned to us must contain one of the following:

  1. The packing slip that came with your package
  2. The order number for that particular order, which can be found on your packing slip if you still have it

Without providing 1 of the items above we will not be able to effectively locate your order in our system and this may cause delays.

When will I see the refund in my bank or credit card?

When we receive your returned package(s) it may take up to 48 hours to issue a refund to you. Once we issue the refund, it may take up to 10 business days to see it in your bank or credit card used when making your purchase.